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About Us
About Us
EU Institutions Financial Regulatory helps resolve complaints between consumers and their financial service providers. We are an independent dispute resolution service, which is free to consumers. We make it easier for consumers and providers of financial services to resolve their disputes and move forward.
How does the EU Institutions Financial Regulatory work?
We work with you and your financial service provider to resolve your complaint. If this is not possible, we will decide on the complaint.

The first step is an opportunity for you and your financial service provider to resolve this problem together.

If that doesn't work, the EU Institutions Financial Regulatory will actively work with you and your financial service provider to resolve the issue as quickly as possible.

If an agreement cannot be reached, the EU Institutions Financial Regulatory may adopt a solution that is mandatory for the financial service provider.
Why you should use the EU Institutions Financial Regulatory
We:
  • Free for consumers
  • Independent and fair
  • Collaborative.
Whom do we help
Whom do we help
We are here to help individuals and small and medium businesses
(employing less than 20 full-time employees or equivalent staff) to resolve any issues with your financial service provider.

If your financial service provider is a member of the Financial Dispute Resolution Service, we can help you.

You can also check if your financial service provider is registered in the EU Institutions Financial Regulatory on our website.
Home
About Us
About Us
EU Institutions Financial Regulatory helps resolve complaints between consumers and their financial service providers. We are an independent dispute resolution service, which is free to consumers. We make it easier for consumers and providers of financial services to resolve their disputes and move forward.
How does the EU Institutions Financial Regulatory work?
We work with you and your financial service provider to resolve your complaint. If this is not possible, we will decide on the complaint.

The first step is an opportunity for you and your financial service provider to resolve this problem together.

If that doesn't work, the EU Institutions Financial Regulatory will actively work with you and your financial service provider to resolve the issue as quickly as possible.

If an agreement cannot be reached, the EU Institutions Financial Regulatory may adopt a solution that is mandatory for the financial service provider.
Why you should use the EU Institutions Financial Regulatory
We:
  • Free for consumers
  • Independent and fair
  • Collaborative.
Whom do we help
Whom do we help
We are here to help individuals and small and medium businesses
(employing less than 20 full-time employees or equivalent staff) to resolve any issues with your financial service provider.

If your financial service provider is a member of the Financial Dispute Resolution Service, we can help you.

You can also check if your financial service provider is registered in the EU Institutions Financial Regulatory on our website.